Privacy Policy

Effective Date: 09-04-2025

At Charitha Organic Cultivation and Solar Dryers, we deeply value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of personal information:

• Contact details: Name, phone number, email address, and postal address.
• Order information: Products purchased, transaction amount, payment method, and delivery address.
• Website usage: IP address, browser type, device information, pages visited, and time spent on our site (via cookies and analytics tools).
• Communication: Emails or messages sent through our contact form or support email.

2. How We Use Your Information

We use your data to:

• Process and deliver orders.
• Respond to inquiries and provide customer support.
• Send transactional emails such as order confirmations, invoices, and shipping updates.
• Improve our website, services, and customer experience.
• Provide promotional offers, only if you’ve opted in to receive them.

3. Data Sharing and Security

We do not sell, rent, or trade your personal information. Your data is only shared with:

• Payment processors (for secure transactions).
• Shipping partners (to deliver your order).
• Website management and analytics tools.

We implement standard security protocols to protect your data from unauthorized access, disclosure, or alteration.

4. Your Rights

You have the right to:

• Request a copy of your personal data.
• Request corrections to incorrect or outdated data.
• Request deletion of your personal data (unless required for legal or transactional reasons).
• Opt-out of marketing emails at any time.

5. Cookies

We use cookies to personalize content, analyze site traffic, and enhance your experience. You can manage cookie settings through your browser preferences.

6. Contact Us

For any privacy concerns or data-related requests, reach us at:

📧 info@charithaorganics.com
📍 Kothagudem, Telangana